Terms of Use

Welcome to NurtureCare.cn. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By visiting or shopping at NurtureCare.cn, you agree to abide by these Terms and our Privacy Policy.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to make purchases on our website. If you are accessing the site on behalf of a company or organization, you affirm that you have authority to bind them to these terms.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

3. Product Availability & Accuracy

  • Product descriptions, pricing, and availability are subject to change without notice.
  • While we strive for accuracy, we do not warrant that product descriptions or other content is error-free.
  • If a product you receive does not match its description, your sole remedy is to return it in unused condition.

4. Order Acceptance & Payment

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Prices are listed in USD (or the selected regional currency) and do not include applicable taxes or shipping unless otherwise stated.

5. Shipping & Delivery

  • We ship to most countries in North America and Europe. Shipping times vary by location and shipping method.
  • Estimated delivery times are provided as a guide only and are not guaranteed.
  • You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.

6. Returns & Refunds

  • We accept returns within 30 days of delivery for unused, undamaged items in original packaging.
  • Refunds will be issued to the original payment method after inspection of the returned item(s).
  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

7. Intellectual Property

All content on this site — including text, images, graphics, and logos — is the property of NurtureCare and protected by international copyright and trademark laws. You may not reproduce, copy, sell, or exploit any part of the site without express written consent.

8. Disclaimers

  • We provide our website and services “as is” and “as available,” without warranties of any kind.
  • To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, NurtureCare shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or any purchased product.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States (Delaware jurisdiction) or the country from which you access the site, unless local consumer protection laws apply mandatorily.

Privacy Policy

We are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and safeguarded when you interact with NurtureCare.cn.

1. Information We Collect

Personal Information:
When you make a purchase or sign up for our newsletter, we may collect:

  • Name
  • Shipping & billing address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party gateways)

Usage Data & Cookies:
We collect data about your device, browsing actions, and patterns via cookies, web beacons, and analytics tools (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

  • To fulfill and manage your orders
  • To provide customer service and support
  • To send promotional communications (if opted-in)
  • To improve website functionality and user experience
  • To comply with legal obligations

3. Legal Bases (for EU/UK Customers)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity (to fulfill your order)
  • Legitimate interest (e.g., fraud prevention)
  • Consent (for marketing, cookies)
  • Legal obligation (to comply with local laws)

4. Data Sharing & Third Parties

We do not sell your personal data. We only share it with trusted third-party service providers as necessary to:

  • Process payments (e.g., Stripe, PayPal)
  • Fulfill orders (e.g., shipping carriers, logistics partners)
  • Provide marketing/analytics (e.g., email platforms, advertising partners)

5. International Data Transfers

If you are located outside of China (where our servers are based), your information may be transferred internationally. We take measures to ensure your data is protected according to GDPR or other applicable standards.

6. Your Rights (GDPR & CCPA)

You have the right to:

  • Access and correct your personal data
  • Request data deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to request:

  • What personal data we have collected about you
  • Deletion of your data
  • Opt-out of data sharing (we do not “sell” data under CCPA definitions)

You can exercise your rights by emailing privacy@nurturecare.cn

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described above, or as required by law.

8. Security

We implement technical and organizational safeguards to protect your data, including encryption, secure payment gateways, and limited access control.

9. Children’s Privacy

This site is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect or store information from minors.

10. Updates to this Policy

We may revise this policy from time to time. Changes will be posted on this page and reflected by the “Last Updated” date.

Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact:

Email: support@nurturecare.cn

Because love deserves to be nurtured—at every stage of life.
— The NurtureCare Team

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